Enhancing the Performance of Educational Institutions by Adopting SaaS Technology Framework new
Author: Ibrahim Najmuldeen Abdullah
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Abstract
The expanded use by educational institutions of Software-as-a-service (SaaS) software has been triggered by intense frustration of on-site systems allowing companies to buy and use equipment, to share licenses and to pay for costly installation and maintenance services. The current research was conducted to analyze the most critical factors that can impact the adoption of SaaS for enhancing the performance of educational institutions in Iraq. A set of questions were created and then disseminated to the individuals within Iraqi educational institutions. Using primary data collection method, the results identified that (Technology Competence, Security and Confidentiality, System Trust, Network Limitations, Information and Knowledge, Cost saving, Relative Advantages, Customization, Institutional Readiness, and Serviceability) have significant effect on the adoption of SaaS technology. Advice is forwarded for educational institutions in Iraq to engage in a comprehensive investment involving SaaS to get effective service delivery, and enhance the receptiveness towards of SaaS services.
Keywords: Cloud computing, Adoption, SaaS, Structural Equation Model, educational institutions, Iraq